Refund Policy
Nutrilite Refund Policy
100% Satisfaction Guarantee: We want you to be completely satisfied with your Nutrilite purchase. If you're not happy for any reason, you can return your unused and unopened product(s) within 7 days of purchase for a full refund.
Here's what you need to know:
-
Eligible products: This policy applies to all Nutrilite products purchased directly from our website or authorized retailers.
-
Return window: You have [number] days from the date of purchase to initiate a return.
-
Product condition: Returned products must be in their original packaging, unopened, and in unused condition.
-
Refunds: We will refund the full purchase price of the returned product(s), minus any applicable shipping fees. Refunds will be issued to the original payment method used for the purchase.
-
Return shipping: You are responsible for the cost of returning the product(s). However, we offer [free return shipping option (if applicable)].
-
Exceptions: This policy does not apply to:
-
Opened or used products: Once a product has been opened or used, it cannot be returned for a refund.
-
Digital products: Downloads, apps, and other digital products are not eligible for refunds.
-
Clearance items: All sales on clearance items are final.
-
To initiate a return:
-
Contact us: Please visit our Returns page ([link to Returns page]) or contact our customer service team ([phone number, email address]).
-
Request a return: Provide your order number and the product(s) you wish to return.
-
Return instructions: We will provide you with instructions on how to return your product(s).
-
Ship your return: Follow the return instructions carefully and securely pack your product(s) for shipping.
-
Refund processing: Once we receive your returned product(s) and confirm they meet the eligibility criteria, we will process your refund within [number] business days.
We value your feedback: If you are not satisfied with your Nutrilite purchase, please let us know why. We appreciate your feedback and use it to improve our products and services.